CUSTOMER FEEDBACK
Machine Serial No./ IGA order No. / Invoice No:* :
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Product :
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   Rating: 1-low / 4-high
  Sales & Marketing :
Rate the Information on Quotes: : 12 34
Appreciate the Order Management Process: : 12 34
General Attitude & Behavior of Representative: : 12 34
Response to Queries : : 12 34
Product Pricing & Payment Terms: : 12 34
Product Advertisement: : 12 34
  Delivery/Order Fulfillment :
Delivery in agreed time: : Yes No    Delayed Days:
Products Package Condition: : Yes No     Fault:
Rate the service of the carrier: : 12 34
  Product :
Product Aesthetics: : 12 34
Incidence or malfunction: : Yes No     Which:
Rate the attached documentation: : 12 34
Meets the expectations offered: : Yes No     Fault:
  Care Service:
Installation Quality: : 12 34
Evaluate the Technical Support received: : 12 34
Accuracy of information provided: : 12 34
Appreciates the promptness of response: : 12 34
Rate the advice offered: : 12 34
 
  Overall:
Would you recommend IGA to family/Friends? : Yes No
Was the overall IGA experience satisfactory? : Yes No
How informative do you find our website? www.iga-tech.com : 1 2 3 4
 
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