IGA-TECH offers 24x7 support services to our clients. We have a network of service centres with a team of resourceful engineers who are able to fix any problems with our products. IGA Power Products are used by many of the leading institutions, public bodies, industrial and commercial companies. We simply have to operate 24x7 to meet their requirements and maintain our position as one of the India's leading Power Protection Service Company.
We're with you for the life of your product. Our consultative approach puts the emphasis on getting to know you and your business as much as the detail of your installation. From commissioning to UPS training and equipment hire, we deliver a menu of value-added services enabling you to get the best out of your UPS. We offer you repair, after sale services, AMC etc Two of the most crucial aspects of UPS are the electrical and battery installations. Get these wrong and you might as well have no UPS at all! At IGA we provide installations that are accurate, industry- standard and unbeatable.
If it is an on-going maintenance or project management you need, IGA provides a number of options, plus a bespoke solution, that will get the job done and keep you protected – without interruption! We also provide a range of monitoring and diagnostic software and services that ensure problems are solved before they become issues as well as the smooth running of your system. Our on-site service confirms the integrity of your installation
Uninterruptible power supplies and standby power systems have consumable parts that will age with use. At some during the period of its life a power protection device will alarm due to a service issue - the batteries may need replacing, the fans may have failed or the system developed a PCB fault. The more you rely on your power system the more you need it maintained.
A UPS maintenance plan provides a guaranteed time response rather than best endeavors. Maintenance plan customers have priority call on service resources.
Maintenance plans can be taken out for in-warranty and outside warranty systems, and for both IGA UPS and third party products. There are many features to each maintenance plan. These are summarised below as
Technical support hotline - working day and 24-7• Emergency call out response